Returns & Exchanges
At Mon Chéri, we want you to love every purchase, which is why we offer a seamless 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making your shopping experience effortless.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original box with all tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing